Your Safety is Our Priority
StayInLagos is committed to providing a safe and secure experience for all guests and hosts. Learn about our safety features and best practices.
How We Keep You Safe
Verified Hosts
All hosts undergo identity verification including government ID check, phone verification, and property authorization confirmation.
Property Standards
Properties are reviewed to meet our quality and safety standards, including power backup verification and security features.
Secure Payments
All payments are processed through secure, encrypted channels. We never store your full payment details.
In-App Messaging
Communicate with hosts securely through our platform. We monitor for suspicious activity to protect you.
24/7 Monitoring
Our trust and safety team monitors the platform around the clock to detect and prevent fraudulent activity.
Payment Protection
Your payment is held securely until 24 hours after check-in, ensuring the property matches the listing.
Safety Tips for Guests
Need to Report an Issue?
If you encounter any safety concerns, suspicious activity, or issues with a property, please report it immediately. Our team is available 24/7 to assist you.
Emergency Contacts
StayInLagos Emergency Line
+234 800 123 4567Lagos State Emergency
112Nigeria Police
199Fire Service
01-7944929Health & Hygiene Standards
All properties on StayInLagos follow enhanced cleaning protocols. Hosts are required to:
- Follow a comprehensive cleaning checklist between guests
- Provide hand sanitizer and cleaning supplies
- Allow adequate time between bookings for thorough cleaning
- Disclose any cleaning protocols to guests